Tracking Your Order How to Track Your Package: Log into your account ACCOUNT LOGIN. Order details, order status, tracking information, etc. Not able to log in or don't see tracking info? Complete this FORM and one of our specialist will research for you. Check your email. Once your order is ships and is updated with tracking information we will send you an email. Some packages may be in transit even before the website has been updated with your tracking information. It may take 24-48 hours before tracking information is uploaded into your order Helpful Info: Although we try to ship all orders same day, some orders require 1-2 business days for processing. Flat Rate - 6 - 10 days transit time and will be shipped via UPS SurePost or USPS. UPS Ground - 2 - 6 business days transit time depending on your location. Express 2-Day - 2 business days transit time once your order is processed for shipment Next Day - will take 1 business day transit time once your order is processed for shipment Business days are defined as Monday thru Friday, excluding holidays. Example: A next day shipment that ships out on Friday will be delivered Monday, not Saturday. Once an order has shipped, a shipping confirmation emailed will be sent which includes your tracking number. If you have not received your email confirmation, please check your junk or SPAM folder. You can track your order via the websites below. Shipper Contact Info: UPS - www.ups.com 1-800-742-5877 Fed Ex - www.fedex.com 1-800-463-3339 United States Postal Service - www.usps.com 1-800-275-8777