Tracking Your Order
How to Track Your Package:
- Log into your account ACCOUNT LOGIN. Order details, order status, tracking information, etc.
- Not able to log in or don't see tracking info? Complete this FORM and one of our specialist will research for you.
- Check your email. Once your order is ships and is updated with tracking information we will send you an email.
- Some packages may be in transit even before the website has been updated with your tracking information.
- It may take 24-48 hours before tracking information is uploaded into your order
Helpful Info:
- Although we try to ship all orders same day, some orders require 1-2 business days for processing.
- Flat Rate - 6 - 10 days transit time and will be shipped via UPS SurePost or USPS.
- UPS Ground - 2 - 6 business days transit time depending on your location.
- Express 2-Day - 2 business days transit time once your order is processed for shipment
- Next Day - will take 1 business day transit time once your order is processed for shipment
- Business days are defined as Monday thru Friday, excluding holidays.
- Example: A next day shipment that ships out on Friday will be delivered Monday, not Saturday.
- Once an order has shipped, a shipping confirmation emailed will be sent which includes your tracking number.
- If you have not received your email confirmation, please check your junk or SPAM folder.
- You can track your order via the websites below.
Shipper Contact Info:
UPS -
www.ups.com 1-800-742-5877
Fed Ex -
www.fedex.com 1-800-463-3339
United States Postal Service -
www.usps.com 1-800-275-8777
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